Refund Policy

Mixed by Mar10

Last updated: October 27, 2026

At Mixed by Mar10, we strive to provide professional audio mixing services and a positive experience for every client. Please review our refund policy before purchasing a service.

1. Service Pricing

Full Multitrack Mixing is offered at $150 per song for projects containing up to 30 individual audio tracks. The service includes two rounds of reasonable mix revisions.

2. Refunds Before Work Begins

Clients may request a full refund before mixing work has started.

To request a refund, contact us with your name, order information, and reason for the request.

3. Refunds After Work Begins

Once mixing work has started, refund requests will be evaluated individually based on the amount of work completed and the circumstances of the request.

A partial refund may be offered where appropriate. Any approved refund will be communicated to the client before processing.

4. Revisions

Two rounds of reasonable mix revisions are included with each mixing order.

Clients are encouraged to use these revisions to address concerns with the completed mix before requesting a refund.

Additional revisions or substantial changes outside the original project scope may require an additional fee, communicated in advance.

5. Turnaround and Delivery

The standard turnaround time is five business days after payment and receipt of all required audio files and project information.

Delays caused by missing files, incomplete instructions, or client-requested changes may affect the delivery date.

6. Refund Processing

Approved refunds will be issued through the original payment method whenever possible. Processing times may vary depending on the payment provider and financial institution.

7. Contact Us

For questions or refund requests, please contact:

Email: emillionandone@gmail.com

Mixed by Mar10 respects applicable consumer protection laws. Nothing in this policy limits rights that customers may have under applicable law.